Shipping policy

Shipping
Every item is packed by hand, individually, with care appropriate to its age and value. Because each piece is unique and often fragile, we do not rush this. Books are wrapped to protect boards, corners, and spine, and boxed rather than enveloped.

Processing. Orders are typically packed and dispatched within 2–3 business days. As a single-proprietor business, this occasionally takes a little longer; if there will be any delay with your item, we will tell you.

Domestic (United States). Items ship via USPS, insured in transit and tracked. Shipping is calculated at checkout. Higher-value items are sent with signature confirmation.

International. International shipping is arranged on request. Please write to us through the contact form at fromyester.com/pages/contact with the item and your country, and we will quote a tracked, insured method suited to the item before you pay. Customs duties, import taxes, and fees charged by the destination country are the buyer's responsibility and are not included in the shipping cost. All items are declared on customs documentation as merchandise at their actual sale price.

Damage in transit. All items are insured in transit. In the rare event an item arrives damaged, contact us within 3 days of delivery, by replying to your order confirmation email or through the contact form, with photographs of the item and its packaging. Please keep all packaging until the matter is resolved, so we can address it with you and the carrier. See our Refund Policy for how this is handled.

Delivery. Responsibility for a parcel passes to the buyer once the carrier confirms delivery. If tracking shows a parcel as delivered but you have not received it, please contact us promptly and we will help you pursue it with the carrier.

High-value items. For particularly valuable or delicate pieces, we may contact you to arrange a shipping method suited to the item, including additional insurance or a signature requirement. We would rather take an extra day than risk the object.

Local collection. Local collection or hand-delivery can sometimes be arranged in the Denver area, particularly for higher-value purchases. Please contact us to ask.